We are building customer service assets on the most popular messaging platforms.
Regardless of industry, AI and machine learning can help you do more, learn more, and achieve more with less time and effort.
But for companies like us who are obsessed with customer satisfaction, our core focus is utilizing AI technology to develop customer service assets on the communication channels consumers love and trust.
A recent study done by Saleforce reveals that 64% of consumers and 80% business buyers expect companies to respond to and interact with them in real time. Also, 70% of consumers who use messaging apps like WhatsApp & Facebook messenger want to contact businesses via messaging apps.
Here are some of the ways AI powered chatbots can provide game changing customer engagement: