Let’s help you automate your customer service efforts with a custom developed AI Chatbot accessible on popular messaging apps like Facebook messenger and WhatsApp.
Regardless of Industry, Artificial Intelligence(AI) chatbots can help organizations improve customer satisfaction by responding to users in an instant, 24/7, and converse naturally on the channel on their choice. It will also help in the automation of customer queries thereby reducing the manual effort of existing customer support staff so they can focus on more complex queries that really matter.
A recent study done by Saleforce reveals that 64% of consumers and 80% business buyers expect companies to respond to and interact with them in real time. Also, 70% of consumers who use messaging apps like WhatsApp & Facebook messenger want to contact businesses via messaging apps.